A warranty is meant to sweeten the deal. Whenever a consumer goes shopping for major appliances, he or she can expect the sales associate to suggest a warranty as part of the transaction. These provide service and possible replacement if the product becomes defective. It seems to be a very common sense extra, and many people will purchase one. The difficulty arises when the warranty has to be enforced and the company ignores it, stating that the necessary conditions have not been met. Anyone who has a voluntary benefit plan for legal services can get the help needed to have a warranty respected.
The Trouble Is in the Details
Warranty language contains a number of caveats and conditions. These are part of the document to prevent a situation where a buyer arbitrarily invokes the warranty. It is understandable that a company would not want to provide a service without justification, but sometimes the company representative dealing with the issue will refuse to honor a valid warranty. This person may also assume that the buyer does not fully understand the language, making it easier to deny service. Countrywide Pre-Paid Legal Services has a group legal plan that can help. The Personal Legal Protector Plan allows an individual access to a network of attorneys. An experienced lawyer from the area will be there to help the voluntary benefit plan member with any issue that involves a warranty. This legal expert will take a look at the warranty and determine whether or not a plan member has sufficient grounds to have the warranty honored. The Countrywide voluntary benefit plan permits legal communication service. An attorney can send a letter or make telephone calls on behalf of plan member to the issuing company. It ordinarily happens that such communication resolves the difficulty, and the terms of the warranty are enforced.
Merchants who are hesitant to honor a warranty normally change their minds when they discover that the customer has group legal plan protection that includes a veteran attorney.
The Right Use of Finesse
A good lawyer has excellent negotiating skills. Dealing with the merchant is rarely a shouting match, and the lawyer can explain why the warranty has to be legally enforced. A plan member may have a lot of questions, and a Countrywide group legal plan permits unlimited telephone calls to a prospering attorney. Our legal experts provide service with a very sensitive touch. They will explain the full meaning of the warranty patiently, and answer any questions. No voluntary benefit plan member is ever made to feel like he or she is just a case file. Everyone receives superior customer service from any of our attorneys.
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