Group legal plans base their value on the services which they will provide. We could not agree more. Of course, employees of a client need to use services that will help them manage common legal problems. However, the key to value is the delivery of what the benefit offers.
Items such as simple wills or living wills must be airtight to withstand any challenge. The information needed to apply for government services must be accurate and consistent with existing policies and procedures. It is great to offer an employee consumer protection guidance. However, mistakes make employees doubt the quality, and it does not matter if the error was unintentional. Continue reading